HOW TO DEVELOP SUPERVISORY LEADERSHIP SKILLS

“The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires.” William Arthur Ward
RATIONALE:

The hallmark of effective leadership is the ability to build a self-sustained, functional work process and system. Therefore being an effective supervisor, involves much more than just getting things done but being able to maintain an unbroken tempo of performance and team spirit. This seminar is aimed at promoting excellent supervisory skills in supervisors.

LEARNING OBJECTIVE:

This training will cover all the necessary skills and attributes that a supervisor needs in order to be successful. The training will focus on supervisory work- related challenges and provide the best ways of tackling them.

TRAINING OUTLINE

HOW TO ACHIEVE EXCELLENT SUPERVISORY SKILLS

  • Who is? And, what makes an effective supervisor
  • What leadership is, from the supervisor’s point of view
  • How to achieve the right leadership style that promotes subordinate loyalty
  • How to use participatory leadership skills and techniques

HOW TO ACHIEVE EFFECTIVE COMMUNICATION SKILLS

  • How to communicate effectively
  • How to get results using an effective communication strategy
  • Impact of communication and information management on supervisory success
  • How to manage information distortion and promote organization peace
  • How to give constructive feedback

PERFORMANCE AND WORK EVALUATION TOOLS FOR SUPERVISORS

  • How to evaluate and appraise work performance
  • Basic requirements in setting a performance standard
  • Practical ways to measure work progress and team success
  • How to apply RESULT-BASED-PERFORMANCE MEASUREMENT SYSTEM

HOW YOU CAN BUILD CREDIBILITY AND TRUST AS A SUPERVISOR

  • How to use SOFTEN TECHNIQUES
  • How to build trust among subordinate
  • How to empower yourself and your subordinates
  • How to achieve better relationships with your team

BENEFITS

At the end of this training participants would have learned how to:

  • View their job functions with the owner’s mentality
  • Empower themselves with practical skills that will enable them to manage for results
  • Measure, appraise and evaluate overall and individual performance
  • Use actionable techniques that promote personal effectiveness and trust among the subordinates.
  • Become a results-oriented supervisor

LEARNING METHODS:

  • Interactive lecture format,
  • Interactive Video viewing and case study analysis,
  • Study group, interactive/group discussion approach.
  • Two days of high impact presentation
  • Lecture aided by multi-media facilities, PowerPoint with rich illustration

WHO SHOULD ATTEND?

All those with supervisory functions i.e., project supervisor, HR Supervisor, Personal Assistants, Front Desk supervisor, team leaders etc

DURATION:                 2 Days (9 am – 4 pm each day)

OTHER DETAILS:     See page 1 of this brochure for information on dates, venue, and fee.